City of Cincinnati, Ohio Resident Survey

data.cincinnati-oh.gov | Last Updated 23 May 2022

The Cincinnati Community Perceptions Survey was developed by the City's Office of Performance and Data Analytics and ETC Institute in the fall of 2021. This community engagement tool was designed to allow the City Administration to evaluate resident satisfaction with our services and measure that level of satisfaction against cities of similar size, location, and demographics. The survey design also allows the City to capture community priorities for investment in services over the next two years. The survey was administered during the winter of 2021 by mail to a random sample of households across the city, and was available to complete by mail or online. The goal of 1,200 completed surveys was exceeded, with a total of 1,408 residents completing the survey. The overall residents for the sample of 1,408 households have a precision of at least +/-2.6% at the 95% level of confidence, and are demographically representative of our city's population. This year's survey will set a baseline for Cincinnati to work from with the goal of better understanding where we are excelling in service delivery and where our local government could benefit from intentional improvement and resources. Find the link to the Survey landing page here: https://etcinstitute.com/directionfinder2-0/city-of-cincinnati-ohio/

Tags: community, survey, cincinnati, resident, responses

This dataset has the following 231 columns:

Column NameAPI Column NameData TypeSample Values
As a place to liveas_a_place_to_livenumber
As a place to raise childrenas_a_place_to_raise_childrennumber
As a place to workas_a_place_to_worknumber
As a place to retireas_a_place_to_retirenumber
As a place where I feel welcomeas_a_place_where_i_feelnumber
Overall quality of services provided by Cityoverall_quality_of_servicesnumber
Overall value you receive for your City tax dollars & feesoverall_value_you_receivenumber
Overall image of the Cityoverall_image_of_the_citynumber
Overall quality of life in the Cityoverall_quality_of_life_innumber
Overall feeling of safety in the Cityoverall_feeling_of_safetynumber
How safe you feel in your neighborhoodhow_safe_you_feel_in_yournumber
Physical appearance of your neighborhoodphysical_appearance_of_yournumber
Overall quality of the City's public transportation systemoverall_quality_of_the_citynumber
Police servicespolice_servicesnumber
Fire and ambulance servicesfire_and_ambulance_servicesnumber
The maintenance of city streets, sidewalks, & infrastructurethe_maintenance_of_citynumber
City water utilitiescity_water_utilitiesnumber
Neighborhood services (e.g., code enforcement, property preservation, trash/recycling collectionneighborhood_services_e_gnumber
City parks and recreation programs/facilitiescity_parks_and_recreationnumber
Health Department serviceshealth_department_servicesnumber
The City's Customer Service Call Centerthe_city_s_customer_servicenumber
The City's 911 Call Centerthe_city_s_911_call_centernumber
Customer service you receive from City employeescustomer_service_you_receivenumber
Overall effectiveness of city communication with the publicoverall_effectiveness_ofnumber
The City's stormwater runoff/stormwater management systemthe_city_s_stormwater_runoffnumber
City Planning, Buildings, & Development services (e.g., issuing permits)city_planning_buildingsnumber
Which THREE of the major service categories of City services listed in question do you think should recieve the MOST EMPHASIS from the City over the next TWO years? (1st)which_three_of_the_majornumber
Which THREE of the major service categories of City services listed in question do you think should recieve the MOST EMPHASIS from the City over the next TWO years? (2nd)which_three_of_the_major_1number
Which THREE of the major service categories of City services listed in question do you think should recieve the MOST EMPHASIS from the City over the next TWO years? (3rd)which_three_of_the_major_2number
Effectiveness of local police protectioneffectiveness_of_local_policenumber
The visibility of police in neighborhoodsthe_visibility_of_policenumber
The City's overall efforts to prevent crimethe_city_s_overall_effortsnumber
Enforcement of local traffic lawsenforcement_of_local_trafficnumber
Public safety services in public parkspublic_safety_services_innumber
How quickly police respond to emergencieshow_quickly_police_respondnumber
Overall police performance in your neighborhoodoverall_police_performancenumber
Professionalism of police officersprofessionalism_of_policenumber
Attitude and behavior of officers towards citizens in your neighborhoodattitude_and_behavior_ofnumber
Efforts to collaborate with the public to address concernsefforts_to_collaborate_withnumber
Police outreach programs/servicespolice_outreach_programsnumber
Quality of dispatch/911 servicesquality_of_dispatch_911number
Overall quality of local fire protection & rescue servicesoverall_quality_of_localnumber
How quickly fire and rescue personnel respond to emergencieshow_quickly_fire_and_rescuenumber
Quality of local emergency medical servicequality_of_local_emergencynumber
How quickly emergency medical personnel respond to emergencieshow_quickly_emergency_medicalnumber
Fire inspectionsfire_inspectionsnumber
Fire education programsfire_education_programsnumber
Which THREE of the major service categories of City services listed in question do you think should recieve the MOST EMPHASIS from the City over the next TWO years? (1st) 1which_three_of_the_major_3number
Which THREE of the major service categories of City services listed in question do you think should recieve the MOST EMPHASIS from the City over the next TWO years? (2nd) 1which_three_of_the_major_4number
Which THREE of the major service categories of City services listed in question do you think should recieve the MOST EMPHASIS from the City over the next TWO years? (3rd) 1which_three_of_the_major_5number
Which THREE of the major service categories of City services listed in question do you think should recieve the MOST EMPHASIS from the City over the next TWO years? (4th)which_three_of_the_major_6number
Police are held accountable for any misconductpolice_are_held_accountablenumber
Police treat residents of different races/ethnicities equallypolice_treat_residents_ofnumber
Police have appropriate training on how to handle confrontations with civilianspolice_have_appropriatenumber
Police use good judgement in the use of forcepolice_use_good_judgementnumber
Ease in filing officer complaints with Citizen Complaint Authority (CCA)ease_in_filing_officernumber
Access to information regarding CCA investigation outcomesaccess_to_informationnumber
Condition of catch basins (storm drains) in your neighborhoodcondition_of_catch_basinsnumber
Timeliness of water line repairstimeliness_of_water_linenumber
Timeliness of sewer line and sewer main repairstimeliness_of_sewer_linenumber
Quality of Greater Cincinnati Water Works customer servicequality_of_greater_cincinnatinumber
Quality of Metropolitan Sewer District customer servicequality_of_metropolitan_sewernumber
Taste of watertaste_of_waternumber
Fees for water servicesfees_for_water_servicesnumber
Which THREE of the major service categories of City services listed in question do you think should recieve the MOST EMPHASIS from the City over the next TWO years? (1st) 2which_three_of_the_major_7number
Which THREE of the major service categories of City services listed in question do you think should recieve the MOST EMPHASIS from the City over the next TWO years? (2nd) 2which_three_of_the_major_8number
Maintenance of city streetsmaintenance_of_city_streetsnumber
Maintenance of streets in your neighborhoodmaintenance_of_streets_innumber
Condition of sidewalks in Citycondition_of_sidewalks_innumber
Condition of sidewalks in your neighborhoodcondition_of_sidewalks_in_1number
Maintenance of street signs and traffic signalsmaintenance_of_street_signsnumber
Snow removal on major City streetssnow_removal_on_major_citynumber
Snow removal on residential streetssnow_removal_on_residentialnumber
Adequacy of city street lightingadequacy_of_city_streetnumber
Accessibility of streets, sidewalks, and buildings for people with disabilitiesaccessibility_of_streetsnumber
Quality of on-street bicycle infrastructure (bike lanes/wayfinding signs)quality_of_on_street_bicyclenumber
Flow of traffic on City streets in your communityflow_of_traffic_on_citynumber
Overall cleanliness of City streets and other public areasoverall_cleanliness_of_citynumber
Mowing and tree trimming along city streets and other public areasmowing_and_tree_trimmingnumber
Which THREE of the street, sidewalk, and infrastructure services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (1st)which_three_of_the_streetnumber
Which THREE of the street, sidewalk, and infrastructure services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (2nd)which_three_of_the_street_1number
Which THREE of the street, sidewalk, and infrastructure services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (3rd)which_three_of_the_street_2number
Enforcing the clean-up of trash and debris on private propertyenforcing_the_clean_up_ofnumber
Enforcing the mowing and cutting of weeds on private propertyenforcing_the_mowing_andnumber
Enforcing the exterior maintenance of residential property (e.g.,condition of buildings)enforcing_the_exteriornumber
Enforcing the exterior maintenance of commercial/business property (e.g., condition of buildings)enforcing_the_exterior_1number
Enforcing trash, weeds, and exterior maintenance in your neighborhoodenforcing_trash_weeds_andnumber
Boarding up vacant structures that are open to entryboarding_up_vacant_structuresnumber
Demolishing vacant structures that are deemed a public nuisancedemolishing_vacant_structuresnumber
Overall quality of trash collection servicesoverall_quality_of_trashnumber
Overall quality of curbside recycling servicesoverall_quality_of_curbsidenumber
Overall quality of recycling drop-off centersoverall_quality_of_recyclingnumber
Overall quality of bulky item pick-up servicesoverall_quality_of_bulkynumber
Overall quality of leaf and brush pick-up servicesoverall_quality_of_leaf_andnumber
Overall quality of leaf and brush drop-off centersoverall_quality_of_leaf_and_1number
City efforts to clean-up illegal dumping sitescity_efforts_to_clean_upnumber
Which THREE of the neighborhood services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (1st)which_three_of_thenumber
Which THREE of the neighborhood services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (2nd)which_three_of_the_1number
Which THREE of the neighborhood services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (3rd)which_three_of_the_2number
Maintenance of City parksmaintenance_of_city_parksnumber
Quality of facilities such as picnic shelters and playgrounds in city parksquality_of_facilities_suchnumber
Walking and biking trails in the Citywalking_and_biking_trailsnumber
Ease of registering for Parks programsease_of_registering_for_parksnumber
The Parks Department's youth programs and activitiesthe_parks_department_s_youthnumber
Quality of customer service from Parks employeesquality_of_customer_servicenumber
Maintenance of City recreation centersmaintenance_of_city_recreationnumber
Maintenance of City swimming poolsmaintenance_of_city_swimmingnumber
Other recreation facilities - tennis courts, golf coursesother_recreation_facilitiesnumber
Ease of registering for recreation programsease_of_registering_fornumber
The Recreation Department's youth programs and activitiesthe_recreation_departmentnumber
Quality of customer service from Recreation employeesquality_of_customer_service_1number
Quality of City outdoor athletic fields (e.g., baseball, soccer, and football)quality_of_city_outdoornumber
Which THREE of the parks and recreation services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (1st)which_three_of_the_parksnumber
Which THREE of the parks and recreation services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (2nd)which_three_of_the_parks_1number
Which THREE of the parks and recreation services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (3rd)which_three_of_the_parks_2number
Overall effectiveness of leadership provided by the City's elected officialsoverall_effectiveness_of_1number
Access and ability to interact with elected officialsaccess_and_ability_to_interactnumber
Elected officials conduct City business ethicallyelected_officials_conductnumber
The City's efforts to support diversity by serving people equally regardless of their race, religion, ethnicity, age, abilities, sexual orientation, or gender identitythe_city_s_efforts_to_supportnumber
Overall effectiveness of the City Administration (City Manager, Dept. Directors) in management of City operationsoverall_effectiveness_of_2number
City Administration (City Manager, Dept. Directors) conducts City business ethicallycity_administration_citynumber
Access and ability to interact with City Administration (City Manager, Dept. Directors) regarding operational matters and public servicesaccess_and_ability_to_interact_1number
Communicable Disease and Outbreak Response (e.g., general education, public hotline, vaccination scheduling, contact tracing)communicable_disease_andnumber
Epidemiology (e.g., community dashboards, data requests, access to reporting)epidemiology_e_g_communitynumber
Vital Records Services (e.g., birth certificate, death certificate)vital_records_services_enumber
Immunization Servicesimmunization_servicesnumber
Food Safety Programs (e.g., inspections and investigations)food_safety_programs_e_gnumber
Healthy Homes/Hazard Complaintshealthy_homes_hazardnumber
Which TWO of the public health services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (1st)which_two_of_the_public_healthnumber
Which TWO of the public health services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (2nd)which_two_of_the_public_health_1number
How well your City is managing growthhow_well_your_city_is_managingnumber
Perception of honesty and fair dealings in developmentperception_of_honesty_andnumber
Adequate quantity of affordable housing unitsadequate_quantity_ofnumber
City's efforts to fund affordable housing unitscity_s_efforts_to_fundnumber
City's efforts to attract new business and tourismcity_s_efforts_to_attractnumber
City's efforts to support minority and women-owned businessescity_s_efforts_to_supportnumber
Job opportunities available within the city limitsjob_opportunities_availablenumber
Ability to obtain training opportunities to advance your careerability_to_obtain_trainingnumber
City's use of economic development incentives to support economic opportunity for residentscity_s_use_of_economicnumber
Support for entrepreneurs and small business owners available in the Citysupport_for_entrepreneursnumber
Access to job training programsaccess_to_job_trainingnumber
Access to quality child care that you can affordaccess_to_quality_child_carenumber
Access to quality health care that you can affordaccess_to_quality_healthnumber
Access to quality mental health care that you can affordaccess_to_quality_mentalnumber
Access to healthy food that you can affordaccess_to_healthy_food_thatnumber
Access to quality housing you can affordaccess_to_quality_housingnumber
Which THREE of the jobs and development services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (1st)which_three_of_the_jobs_andnumber
Which THREE of the jobs and development services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (2nd)which_three_of_the_jobs_and_1number
Which THREE of the jobs and development services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (3rd)which_three_of_the_jobs_and_2number
Elected officials' efforts to support a dialogue with City residentselected_officials_effortsnumber
Availability of information about City programs and servicesavailability_of_informationnumber
Overall usefulness of City websiteoverall_usefulness_of_citynumber
Opportunity to engage/provide input into decisions made by Elected Officialsopportunity_to_engage_providenumber
Opportunity to engage/provide input regarding City operations in public engagement opportunities provided by the City Administrationopportunity_to_engage_provide_1number
Quality of City video programming (television channel and web streaming)quality_of_city_videonumber
City Administration's use of social mediacity_administration_s_usenumber
Access to information about City Council meetings (schedules, agendas, videos)access_to_information_aboutnumber
Access to information about Boards and Commissions meetings (schedules, agendas, videos)access_to_information_about_1number
Access to information about Campaign finance and lobbyist disclosuresaccess_to_information_about_2number
Access to information about Finance and Budget informationaccess_to_information_about_3number
Quality of the City's Open Data portalquality_of_the_city_s_opennumber
Which THREE of the communication and community engagement services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (1st)which_three_of_the_3number
Which THREE of the communication and community engagement services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (2nd)which_three_of_the_4number
Which THREE of the communication and community engagement services listed above do you think should receive the MOST EMPHASIS from the City over the next TWO years (3rd)which_three_of_the_5number
Twittertwitternumber
Facebookfacebooknumber
Instagraminstagramnumber
LinkedInlinkedinnumber
Nextdoornextdoornumber
Otherothertext
0_0text
Emailemailnumber
CitBulletincitbulletinnumber
CitiCableciticablenumber
CitSocial Mediacitsocial_medianumber
CitWebsitecitwebsitenumber
Communications from Council Memberscommunications_from_councilnumber
Local TV News Stationslocal_tv_news_stationsnumber
Local Newspaperslocal_newspapersnumber
Reporters' Social Mediareporters_social_medianumber
Other 1other_1number
WCPOwcponumber
Local 2local_2number
Fox 9fox_9number
Enquirerenquirernumber
Business Courierbusiness_couriernumber
Cincinnati Heraldcincinnati_heraldnumber
Cit4Beatcit4beatnumber
0 1_0_1text
Which THREE of the sources from Question 2 do you MOST PREFER to use to get information about the City of Cincinnati (1st)which_three_of_the_sourcesnumber
Which THREE of the sources from Question 2 do you MOST PREFER to use to get information about the City of Cincinnati (2nd)which_three_of_the_sources_1number
Which THREE of the sources from Question 2 do you MOST PREFER to use to get information about the City of Cincinnati (3rd)which_three_of_the_sources_2number
Do you think you will be living in Cincinnati, Ohio, five years from nowdo_you_think_you_will_benumber
Do you own or rent your current residencedo_you_own_or_rent_yournumber
What type of dwelling do you live inwhat_type_of_dwelling_donumber
Other 2other_2text
Approximately how many years have you lived in Cincinnati, Ohioapproximately_how_many_yearsnumber
Were you or anyone in your household the victim of any crime in Cincinnati, OH during the last yearwere_you_or_anyone_in_yournumber
Have you had contact with a CPD police officer during the last yearhave_you_had_contact_withnumber
Have any members of your household used the Cincinnati, OH, ambulance service in the last yearhave_any_members_of_yournumber
0Have you or anyone in your household contacted the City's Customer Service Call Center in the last year_0have_you_or_anyone_in_yournumber
Have you visited the City's website (cincinnati-oh.gov) in the last yearhave_you_visited_the_citynumber
Have you used the bulky item pick-up service in the last yearhave_you_used_the_bulky_itemnumber
Have you or anyone in your household visited a Cincinnati, Ohio community center in the last yearhave_you_or_anyone_in_yournumber
Have any members of your household visited any parks in Cincinnati, OH in the last yearhave_any_members_of_your_1number
Have you used the Metro bus system in the last yearhave_you_used_the_metro_busnumber
Have you used the Cincinnati Bell Connector (Streetcar) in the last yearhave_you_used_the_cincinnatinumber
Do you have regular access to the internet at homedo_you_have_regular_accessnumber
Have you paid a City of Cincinnati parking ticket online in the last yearhave_you_paid_a_city_ofnumber
Have you contacted Greater Cincinnati Water Works regardingyour account in the last yearhave_you_contacted_greaternumber
Have you ridden a bicycle on city streets or trails in the last yearhave_you_ridden_a_bicyclenumber
Have you or anyone in your household called 911 while in Cincinnati, OH in the last yearhave_you_or_anyone_in_your_1number
Asian/Pacific Islanderasian_pacific_islandernumber
Whitewhitenumber
American Indian/Eskimoamerican_indian_eskimonumber
Black/African Americanblack_african_americannumber
Other 3other_3number
Other 4other_4text
Are you of Hispanic, Latino, or other Spanish ancestryare_you_of_hispanic_latinonumber
Would you say your total annual household income iswould_you_say_your_totalnumber
What is your age?what_is_your_agenumber
What is your gender identity?what_is_your_gender_identitynumber
Please describe your gender indentyplease_describe_your_gendertext
ADDRESS_Xaddress_xtext
CITYcitytext
STATEstatetext
ZIPCODEzipcodenumber
DISTRICTdistrictnumber
LONGITUDE_Xlongitude_xnumber
LATITUDE_Xlatitude_xnumber
SNA_NEIGHBORHOODsna_neighborhoodtext