311 Cases - COB

data.cityofberkeley.info | Last Updated 10 Jan 2019

The 311 Cases dataset represents service request or inquiry calls, emails and online requests submitted to the City of Berkeley.

Tags: 311, customer service, cases, crm, ticket, community relation management

This dataset has the following 16 columns:

Column NameAPI Column NameData TypeSample Values
Case_IDcase_idnumber
Date_Openeddate_openedcalendar_date
Case_Statuscase_statustext
Date_Closeddate_closedcalendar_date
Request_Categoryrequest_categorytext
Request_SubCategoryrequest_subcategorytext
Request_Detailrequest_detailtext
Object_Typeobject_typetext
APNapntext
Street_Addressstreet_addresstext
Citycitytext
Statestatetext
Neighborhoodneighborhoodtext
Latitudelatitudetext
Longitudelongitudetext
Locationlocationlocation