Performance Metrics - Transportation - Traffic Calming | Last Updated 11 Jul 2018

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page:

Tags: service requests, pothole, performance metrics, streets, pavement

This dataset has the following 7 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
ActivityactivitytextActivity measured
Period Startperiod_startcalendar_dateStarting date of the performance period
Period Lengthperiod_lengthtextLength of the performance measurement period
Target Response Daystarget_response_daysnumberThe target number of days to perform this activity, from request to completion.
Average Days to Complete Activityaverage_days_to_complete_activitynumberAverage days between creation of request for service and completion of that service, for activities completed in this period.
Total Completed Requeststotal_completed_requestsnumber
PeriodperiodtextThe dates of the period covered.