Citizen Satisfaction Survey Results Previous Years To Present
data.kcmo.org | Last Updated 5 Aug 2020This data set contains citizen satisfaction survey results. The citizen survey is administered on a quarterly basis. See the report by visiting https://data.kcmo.org/dataset/2013-14-Kansas-City-Missouri-Citizen-Satisfaction-/m8hg-mhad.
This dataset has the following 140 columns:
| Column Name | API Column Name | Data Type | Description | Sample Values |
|---|---|---|---|---|
| Year (Date) | year_date | calendar_date | 2015-07-01T00:00:00.000 2017-05-01T00:00:00.000 2014-07-01T00:00:00.000 2013-07-01T00:00:00.000 2005-12-31T00:00:00.000 view top 100 | |
| Year | year | text | 2005 2006 FY2011 2007 2008 view top 100 | |
| How would you rate Kansas City, Missouri, as a place to live (Good/Excellent) | how_would_you_rate_kansas_city_missouri_as_a_place_to_live_good_excellent | number | 79 71 70 76 75 view top 100 | |
| How would you rate Kansas City, Missouri, as a place to raise children (Good/Excellent) | how_would_you_rate_kansas_city_missouri_as_a_place_to_raise_children_good_excellent | number | 50 60 54 59 52 view top 100 | |
| How would you rate Kansas City, Missouri, as a place to work (Good/Excellent) | how_would_you_rate_kansas_city_missouri_as_a_place_to_work_good_excellent | number | 65 62 71 59 63 view top 100 | |
| Overall quality of services provided by the City of Kansas City, Missouri | overall_quality_of_services_provided_by_the_city_of_kansas_city_missouri | number | 60 52 41 46 56 view top 100 | |
| Overall value that you receive for your city tax dollars and fees | overall_value_that_you_receive_for_your_city_tax_dollars_and_fees | number | 41 32 37 25 28 view top 100 | |
| Overall image of the city | overall_image_of_the_city | number | 45 48 53 37 57 view top 100 | |
| Overall quality of life in the city | overall_quality_of_life_in_the_city | number | 67 56 57 63 61 view top 100 | |
| Overall feeling of safety in the city | overall_feeling_of_safety_in_the_city | number | 41 36 37 35 42 view top 100 | |
| How safe you feel in your neighborhood | how_safe_you_feel_in_your_neighborhood | number | 61 63 65 66 view top 100 | |
| Overall quality of education system within the City | overall_quality_of_education_system_within_the_city | number | 23 22 24 view top 100 | |
| Physical Appearance of Your Neighborhood | physical_appearance_of_your_neighborhood | number | 56 view top 100 | |
| Overall quality of police services | overall_quality_of_police_services | number | 57 63 56 59 67 view top 100 | |
| Overall quality of fire and ambulance services | overall_quality_of_fire_and_ambulance_services | number | 77 76 75 79 view top 100 | |
| Overall maintenance of city streets, sidewalks, and infrastructure | overall_maintenance_of_city_streets_sidewalks_and_infrastructure | number | 28 30 26 24 25 view top 100 | |
| Overall quality of solid waste services (e.g. residential trash and recycling collection) | overall_quality_of_solid_waste_services_e_g_residential_trash_and_recycling_collection | number | 68 69 67 61 view top 100 | |
| Overall quality of city water utilities | overall_quality_of_city_water_utilities | number | 52 55 60 59 58 view top 100 | |
| Overall quality of neighborhood services (e.g. code enforcement, property preservation, animal control) | overall_quality_of_neighborhood_services_e_g_code_enforcement_property_preservation_animal_control | number | 45 43 46 view top 100 | |
| Overall quality of city parks and recreation programs and facilities | overall_quality_of_city_parks_and_recreation_programs_and_facilities | number | 64 59 55 61 56 view top 100 | |
| Overall quality of Health Department services | overall_quality_of_health_department_services | number | 54 59 55 56 view top 100 | |
| Overall quality of airport facilities | overall_quality_of_airport_facilities | number | 74 67 73 71 69 view top 100 | |
| Overall quality of the city's 311 service | overall_quality_of_the_city_s_311_service | number | 58 61 54 49 57 view top 100 | |
| The city's municipal court | the_city_s_municipal_court | number | 34 41 40 38 37 view top 100 | |
| Overall quality of customer service you receive from city employees | overall_quality_of_customer_service_you_receive_from_city_employees | number | 48 50 39 47 44 view top 100 | |
| Overall effectiveness of city communication with the public | overall_effectiveness_of_city_communication_with_the_public | number | 39 37 40 46 45 view top 100 | |
| Overall quality of the city's stormwater runoff/stormwater management system | overall_quality_of_the_city_s_stormwater_runoff_stormwater_management_system | number | 36 38 32 40 37 view top 100 | |
| Overall quality of public transportation | overall_quality_of_public_transportation | number | 39 44 37 43 40 view top 100 | |
| Effectiveness of local police protection | effectiveness_of_local_police_protection | number | 62 63 60 66 view top 100 | |
| The visibility of police in neighborhoods | the_visibility_of_police_in_neighborhoods | number | 49 48 39 41 44 view top 100 | |
| The city's overall efforts to prevent crime | the_city_s_overall_efforts_to_prevent_crime | number | 39 41 44 40 50 view top 100 | |
| Enforcement of local traffic laws | enforcement_of_local_traffic_laws | number | 52 50 51 48 53 view top 100 | |
| Parking enforcement services | parking_enforcement_services | number | 48 47 46 view top 100 | |
| How quickly police respond to emergencies | how_quickly_police_respond_to_emergencies | number | 52 54 48 57 58 view top 100 | |
| Overall quality of local fire protection and rescue services | overall_quality_of_local_fire_protection_and_rescue_services | number | 79 82 81 77 78 view top 100 | |
| How quickly fire and rescue personnel respond to emergencies | how_quickly_fire_and_rescue_personnel_respond_to_emergencies | number | 80 79 78 view top 100 | |
| Quality of local emergency medical service | quality_of_local_emergency_medical_service | number | 76 73 70 72 74 view top 100 | |
| How quickly emergency medical personnel respond to emergencies | how_quickly_emergency_medical_personnel_respond_to_emergencies | number | 75 69 73 76 view top 100 | |
| Maintenance of city streets | maintenance_of_city_streets | number | 23 27 24 21 25 view top 100 | |
| Maintenance of streets in your neighborhood | maintenance_of_streets_in_your_neighborhood | number | 35 34 38 40 37 view top 100 | |
| Condition of sidewalks in the city | condition_of_sidewalks_in_the_city | number | 23 24 19 22 26 view top 100 | |
| Condition of sidewalks in your neighborhood | condition_of_sidewalks_in_your_neighborhood | number | 36 33 35 view top 100 | |
| Maintenance of street signs and traffic signals | maintenance_of_street_signs_and_traffic_signals | number | 60 52 59 57 55 view top 100 | |
| Snow removal on major city streets during the past 12 months | snow_removal_on_major_city_streets_during_the_past_12_months | number | 55 59 62 50 58 view top 100 | |
| Snow removal on residential streets during the past 12 months | snow_removal_on_residential_streets_during_the_past_12_months | number | 37 40 38 45 36 view top 100 | |
| Adequacy of city street lighting | adequacy_of_city_street_lighting | number | 57 60 62 61 63 view top 100 | |
| Accessibility of city streets, sidewalks, buildings for people with disabilities | accessibility_of_city_streets_sidewalks_buildings_for_people_with_disabilities | number | 46 43 44 40 view top 100 | |
| How would you rate On-street bicycle infrastructure (bike lanes/signs/sharrows) | how_would_you_rate_on_street_bicycle_infrastructure_bike_lanes_signs_sharrows | number | 28 30 view top 100 | |
| Enforcing the clean up of litter and debris on private property | enforcing_the_clean_up_of_litter_and_debris_on_private_property | number | 21 23 29 30 28 view top 100 | |
| Enforcing the mowing and cutting of weeds on private property | enforcing_the_mowing_and_cutting_of_weeds_on_private_property | number | 20 22 27 28 18 view top 100 | |
| Enforcing the exterior maintenance of residential property | enforcing_the_exterior_maintenance_of_residential_property | number | 28 24 29 21 25 view top 100 | |
| Enforcing the clean-up of litter, mowing of weeds and exterior maintenance of residential property in YOUR neighborhood | enforcing_the_clean_up_of_litter_mowing_of_weeds_and_exterior_maintenance_of_residential_property_in_your_neighborhood | number | 40 41 42 view top 100 | |
| Boarding of Vacant Structures | boarding_of_vacant_structures | number | 24 26 view top 100 | |
| Demolition of Vacant Structures | demolition_of_vacant_structures | number | 18 20 view top 100 | |
| Enforcing the removal of signs in the right of way | enforcing_the_removal_of_signs_in_the_right_of_way | number | 36 38 34 view top 100 | |
| Timeliness of the removal of abandoned cars from public property | timeliness_of_the_removal_of_abandoned_cars_from_public_property | number | 28 31 34 35 33 view top 100 | |
| Enforcing the property maintenance of vacant structures | enforcing_the_property_maintenance_of_vacant_structures | number | 18 20 21 view top 100 | |
| Quality of animal control | quality_of_animal_control | number | 42 34 41 36 40 view top 100 | |
| Enforcement of Animal Code | enforcement_of_animal_code | number | 41 39 view top 100 | |
| Customer Service Provided by Animal Control Officer | customer_service_provided_by_animal_control_officer | number | 39 40 view top 100 | |
| Animal Shelter Operations | animal_shelter_operations | number | 51 53 view top 100 | |
| Protecting the public from new or unusual health threats such as anthrax, the H1N1 influenza (“flu”) virus, and any new outbreak. | protecting_the_public_from_new_or_unusual_health_threats_such_as_anthrax_the_h1n1_influenza_flu_virus_and_any_new_outbreak | number | 56 62 57 view top 100 | |
| Guarding against food poisoning through restaurant inspections | guarding_against_food_poisoning_through_restaurant_inspections | number | 60 57 58 55 56 view top 100 | |
| Protecting the public from exposure to environmental risks such as air pollution, lead poisoning, and swimming pool contamination. | protecting_the_public_from_exposure_to_environmental_risks_such_as_air_pollution_lead_poisoning_and_swimming_pool_contamination | number | 50 47 51 49 view top 100 | |
| Encouraging access to healthy fruits and vegetables, safe places to exercise, and non-smoking environments | encouraging_access_to_healthy_fruits_and_vegetables_safe_places_to_exercise_and_non_smoking_environments | number | 52 55 51 view top 100 | |
| Encouraging access to healthy fruits and vegetables and safe places to exercise | encouraging_access_to_healthy_fruits_and_vegetables_and_safe_places_to_exercise | number | 43 47 view top 100 | |
| Communicating information regarding public health concerns such as excessive heat, second hand smoke, violence prevention, and maternal and child health | communicating_information_regarding_public_health_concerns_such_as_excessive_heat_second_hand_smoke_violence_prevention_and_maternal_and_child_health | number | 57 62 59 58 view top 100 | |
| Preventing the spread of infectious diseases through childhood vaccination programs, STD/HIV treatment and prevention services, and tuberculosis (TB) and hepatitis control. | preventing_the_spread_of_infectious_diseases_through_childhood_vaccination_programs_std_hiv_treatment_and_prevention_services_and_tuberculosis_tb_and_hepatitis_control | number | 59 65 58 view top 100 | |
| Providing Services for Families and Children such as Childhood Vaccinations, Lead Screening, and Healthy Home Inspections | providing_services_for_families_and_children_such_as_childhood_vaccinations_lead_screening_and_healthy_home_inspections | number | 52 53 view top 100 | |
| Ease of utilizing 311 services via phone | ease_of_utilizing_311_services_via_phone | number | 68 69 67 63 view top 100 | |
| Ease of utilizing 311 services via web | ease_of_utilizing_311_services_via_web | number | 56 48 53 view top 100 | |
| Courtesy and professionalism of 311 calltakers | courtesy_and_professionalism_of_311_calltakers | number | 67 64 68 66 69 view top 100 | |
| How well your question or issue was resolved via 311 | how_well_your_question_or_issue_was_resolved_via_311 | number | 62 59 63 60 56 view top 100 | |
| The availability of information about city programs and services | the_availability_of_information_about_city_programs_and_services | number | 37 47 53 48 40 view top 100 | |
| Overall usefulness of the city's website | overall_usefulness_of_the_city_s_website | number | 54 48 47 45 49 view top 100 | |
| The level of public involvement in local decision making | the_level_of_public_involvement_in_local_decision_making | number | 26 23 24 29 21 view top 100 | |
| Opportunity to Engage/Provide input into Decisions Made by The City | opportunity_to_engage_provide_input_into_decisions_made_by_the_city | number | 30 view top 100 | |
| The quality of Kansas City, Missouri's government cable television channel (Channel 2) | the_quality_of_kansas_city_missouri_s_government_cable_television_channel_channel_2 | number | 43 47 39 46 view top 100 | |
| The quality of city video programming including city television channel (Channel 2) and web streaming | the_quality_of_city_video_programming_including_city_television_channel_channel_2_and_web_streaming | number | 42 40 view top 100 | |
| The content in the City's magazine KCMore | the_content_in_the_city_s_magazine_kcmore | number | 40 44 45 42 view top 100 | |
| The City's Use of Social Media | the_city_s_use_of_social_media | number | 46 45 view top 100 | |
| Watched Channel 2 in the last year | watched_channel_2_in_the_last_year | number | 43 31 33 41 38 view top 100 | |
| Maintenance of city parks | maintenance_of_city_parks | number | 49 55 71 61 52 view top 100 | |
| Quality of facilities such as picnic shelters and playgrounds in city parks | quality_of_facilities_such_as_picnic_shelters_and_playgrounds_in_city_parks | number | 64 66 55 61 50 view top 100 | |
| Quality of outdoor athletic fields (i.e. baseball, soccer, and football) | quality_of_outdoor_athletic_fields_i_e_baseball_soccer_and_football | number | 63 39 41 46 59 view top 100 | |
| Maintenance of boulevards and parkways | maintenance_of_boulevards_and_parkways | number | 55 49 56 67 62 view top 100 | |
| Walking and biking trails in the city | walking_and_biking_trails_in_the_city | number | 40 36 53 55 44 view top 100 | |
| City swimming pools and programs | city_swimming_pools_and_programs | number | 41 33 35 37 31 view top 100 | |
| The city's youth programs and actvities | the_city_s_youth_programs_and_actvities | number | 35 33 40 32 39 view top 100 | |
| Maintenance of Kansas City, Missouri, community centers | maintenance_of_kansas_city_missouri_community_centers | number | 43 50 52 55 35 view top 100 | |
| Programs and activities at Kansas City, Missouri, community centers | programs_and_activities_at_kansas_city_missouri_community_centers | number | 48 43 47 44 42 view top 100 | |
| Ease of registering for [Parks and Recreation] programs | ease_of_registering_for_parks_and_recreation_programs | number | 35 33 38 40 42 view top 100 | |
| The reasonableness of fees charged for recreation programs | the_reasonableness_of_fees_charged_for_recreation_programs | number | 34 36 39 44 40 view top 100 | |
| Tree trimming and other tree case along city streets and other public areas | tree_trimming_and_other_tree_case_along_city_streets_and_other_public_areas | number | 42 34 39 37 48 view top 100 | |
| Quality of communication from Parks and Rec | quality_of_communication_from_parks_and_rec | number | 41 39 view top 100 | |
| Quality of customer service from Parks employees | quality_of_customer_service_from_parks_employees | number | 44 45 46 49 view top 100 | |
| Overall quality of trash collection services | overall_quality_of_trash_collection_services | number | 69 65 83 58 66 view top 100 | |
| Overall quality of recycling collection services | overall_quality_of_recycling_collection_services | number | 67 78 74 77 79 view top 100 | |
| Overall Quality of Recycling Drop Off Centers | overall_quality_of_recycling_drop_off_centers | number | 55 60 view top 100 | |
| Overall quality of bulky item pick-up services | overall_quality_of_bulky_item_pick_up_services | number | 53 39 49 50 60 view top 100 | |
| Overal quality of leaf and brush pick-up services | overal_quality_of_leaf_and_brush_pick_up_services | number | 54 39 47 49 50 view top 100 | |
| Overall Quality of Leaf and Brush Pick-up Services | overall_quality_of_leaf_and_brush_pick_up_services | number | 55 51 view top 100 | |
| Overall cleanliness of city streets and other public areas | overall_cleanliness_of_city_streets_and_other_public_areas | number | 38 36 46 37 33 view top 100 | |
| City efforts to clean up illegal dumping sites | city_efforts_to_clean_up_illegal_dumping_sites | number | 28 30 26 23 view top 100 | |
| Ease of moving through airport security | ease_of_moving_through_airport_security | number | 73 76 74 72 view top 100 | |
| Availability of parking [at airport] | availability_of_parking_at_airport | number | 68 73 75 view top 100 | |
| Price of parking [at airport] | price_of_parking_at_airport | number | 52 50 55 view top 100 | |
| Helpfulness of signs and other directions | helpfulness_of_signs_and_other_directions | number | 73 69 view top 100 | |
| Food, beverage, and other concessions | food_beverage_and_other_concessions | number | 42 41 45 40 view top 100 | |
| Cleanliness of facilities | cleanliness_of_facilities | number | 70 78 76 view top 100 | |
| Condition of catch basins (storm drains) in your neighborhood | condition_of_catch_basins_storm_drains_in_your_neighborhood | number | 51 43 48 40 50 view top 100 | |
| Timeliness of water/sewer line break repairs | timeliness_of_water_sewer_line_break_repairs | number | 33 39 35 44 38 view top 100 | |
| Quality of Water Services customer service | quality_of_water_services_customer_service | number | 52 50 47 46 view top 100 | |
| Overall quality of leadership provided by the city's elected officials | overall_quality_of_leadership_provided_by_the_city_s_elected_officials | number | 31 54 26 20 39 view top 100 | |
| Overall effectiveness of the city manager and appointed staff | overall_effectiveness_of_the_city_manager_and_appointed_staff | number | 34 47 24 46 36 view top 100 | |
| How ethically the city conducts business | how_ethically_the_city_conducts_business | number | 41 43 17 23 47 view top 100 | |
| Were you or anyone in your household the victim of any crime in Kansas City, Missouri, during the last year? | were_you_or_anyone_in_your_household_the_victim_of_any_crime_in_kansas_city_missouri_during_the_last_year | number | 15 14 13 view top 100 | |
| Have You had Contact with a KCPD Police Officer | have_you_had_contact_with_a_kcpd_police_officer | number | 42 46 view top 100 | |
| Have any members of your household used the Kansas City, Missouri, ambulance service in the last year? | have_any_members_of_your_household_used_the_kansas_city_missouri_ambulance_service_in_the_last_year | number | 14 12 13 view top 100 | |
| Have you or anyone in your household contacted 311 in the last year? | have_you_or_anyone_in_your_household_contacted_311_in_the_last_year | number | 52 54 33 46 49 view top 100 | |
| Have you visited the city's website in the last year? | have_you_visited_the_city_s_website_in_the_last_year | number | 59 44 46 50 57 view top 100 | |
| Have you used the bulky item pick-up service in the last year? | have_you_used_the_bulky_item_pick_up_service_in_the_last_year | number | 44 43 39 46 42 view top 100 | |
| Have you visited a Kansas City, Missouri, community center in the last year? | have_you_visited_a_kansas_city_missouri_community_center_in_the_last_year | number | 31 53 29 26 28 view top 100 | |
| Have any members of your household visited any parks in Kansas City, Missouri, in the last year? | have_any_members_of_your_household_visited_any_parks_in_kansas_city_missouri_in_the_last_year | number | 79 74 77 78 80 view top 100 | |
| Have you used public transportation in the last year? | have_you_used_public_transportation_in_the_last_year | number | 26 25 31 27 view top 100 | |
| Have any members of your household attended or watched any Kansas City, Missouri, public meeting in the last year? | have_any_members_of_your_household_attended_or_watched_any_kansas_city_missouri_public_meeting_in_the_last_year | number | 32 38 33 29 view top 100 | |
| Do you have regular access to the internet at home or work? | do_you_have_regular_access_to_the_internet_at_home_or_work | number | 83 79 view top 100 | |
| Do You Have Internet Access at Home | do_you_have_internet_access_at_home | number | 83 86 view top 100 | |
| Have you been to municipal court in the last year? | have_you_been_to_municipal_court_in_the_last_year | number | 22 21 17 15 20 view top 100 | |
| Have you visited the Kansas City International Airport in the last year? | have_you_visited_the_kansas_city_international_airport_in_the_last_year | number | 74 75 70 72 view top 100 | |
| Have you contacted Water Services regarding your account in the last year? | have_you_contacted_water_services_regarding_your_account_in_the_last_year | number | 37 39 view top 100 | |
| Did you vote in any Kansas City, Missouri, municipal election during the last two years? | did_you_vote_in_any_kansas_city_missouri_municipal_election_during_the_last_two_years | number | 86 82 83 view top 100 | |
| Own a cat or dog | own_a_cat_or_dog | number | 48 52 51 view top 100 | |
| Weekly use of the city's curbside recycling services | weekly_use_of_the_city_s_curbside_recycling_services | number | 78 75 76 79 80 view top 100 | |
| Do you think you will be living in Kansas City, Missouri, five years from now? | do_you_think_you_will_be_living_in_kansas_city_missouri_five_years_from_now | number | 83 86 84 85 82 view top 100 | |
| Own your current residence | own_your_current_residence | number | 83 82 80 84 81 view top 100 | |
| Median number of years living in Kansas City, MO | median_number_of_years_living_in_kansas_city_mo | number | 26 33 35 29 34 view top 100 | |
| Preventing the spread of infectious diseases through STD/HIV treatment and prevention services and TB and hepatitis control | preventing_the_spread_of_infectious_diseases_through_std_hiv_treatment_and_prevention_services_and_tb_and_hepatitis_control | number | 48 50 view top 100 | |
| Have you used the KCATA bus system in the last year? | have_you_used_the_kcata_bus_system_in_the_last_year | number | Question on KCATA bus use | 22 view top 100 |
| Have you used the Kansas City Streetcar in the last year? | have_you_used_the_kansas_city_streetcar_in_the_last_year | number | Question on Streetcar use. | 34 view top 100 |