311 Case Count by Month and Source

data.sfgov.org | Last Updated 6 Sep 2019

SF311 cases created since 7/1/2008 with location information. Download data using 'export' button to the right. Questions? View the FAQ (http://bit.ly/311faq) and the dataset changelog (http://bit.ly/311JuneChangelog) Want to map the data in your neighborhood? Check out https://sf.connect.socrata.com/ For more information about Open311, see http://www.open311.org/.

Tags: 311, case, cases, customer service, calls

This dataset has the following 3 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
SourcesourcetextMechanism or path by which the service request was received; typically ‘Phone’, ‘Text/SMS’, ‘Website’, ‘Mobile App’, ‘Twitter’, etc but terms may vary by system.
Closedclosed_datecalendar_dateThe date and time when the service request was closed
CaseIDservice_request_idnumberThe unique ID of the service request created.